International Association of Educators   |  ISSN: 2834-7919   |  e-ISSN: 1554-5210

Original article | International Journal of Progressive Education 2021, Vol. 17(4) 17-34

Predictive Relationships Between Incivility Behaviors Faced by Guidance Counselors and Subjective Well-Being and Life-Domain Satisfaction

Abdullah Sürücü

pp. 17 - 34   |  DOI: https://doi.org/10.29329/ijpe.2021.366.2   |  Manu. Number: MANU-2008-31-0009.R1

Published online: August 08, 2021  |   Number of Views: 301  |  Number of Download: 691


Abstract

In this study, it was aimed to determine the predictive relationships between the incivility behaviors faced by guidance counselors and subjective well-being (SWB) and life-domain satisfaction. The design of the study was based on the relational survey model. The study group was selected using the disproportionate appropriate sampling method. A total of 350 (198 females and 152 males) guidance counselors, who were in charge in schools and the Guidance and Research Center, were recruited for this study. The "School Incivility Scale-SIS" developed by Yildirim, Unal and Surucu (2013) to measure the rude behaviors faced by guidance counselors, and the "Subjective Well-Being Scale" developed by Tuzgöl Dost (2005a) to determine the subjective well-being level, and "Personal Wellbeing Index-A" adapted into Turkish by Şimşek (2011) to determine satisfaction in life-domains were used to collect data. The results revealed that the most significant variable affecting the SWBs of guidance counselors was incivility, and there was a negative linear relationship between SWB and incivility. It was determined that the most important variable affecting life-domain satisfaction was SWB, and there was a positive linear relationship between life-domain satisfaction and SWB. It was determined that the second most important variable affecting life-domain satisfaction is incivility, and there is a negative linear relationship between life-domain satisfaction and incivility.

Keywords: Guidance Counselor, Incivility, Subjective Well-Being, Life-Domain Satisfaction


How to Cite this Article?

APA 6th edition
Surucu, A. (2021). Predictive Relationships Between Incivility Behaviors Faced by Guidance Counselors and Subjective Well-Being and Life-Domain Satisfaction . International Journal of Progressive Education, 17(4), 17-34. doi: 10.29329/ijpe.2021.366.2

Harvard
Surucu, A. (2021). Predictive Relationships Between Incivility Behaviors Faced by Guidance Counselors and Subjective Well-Being and Life-Domain Satisfaction . International Journal of Progressive Education, 17(4), pp. 17-34.

Chicago 16th edition
Surucu, Abdullah (2021). "Predictive Relationships Between Incivility Behaviors Faced by Guidance Counselors and Subjective Well-Being and Life-Domain Satisfaction ". International Journal of Progressive Education 17 (4):17-34. doi:10.29329/ijpe.2021.366.2.

References
  1. Alghamdi, F. S. (2015). Another look at jand life satisfaction among employees: Evidence from a developing country. American Journal of Industrial and Business Management, 5, 11-19. Retrieved from http://dx.doi.org/10.4236/ajibm.2015.51002  [Google Scholar]
  2. Amanullah, R. (2021). Impact of passive leadership on emotional exhaustion with the mediating role of workplace incivility and moderating role of affective commitment, A thesis submitted in partial fulfillment for the degree of Master of Science, Faculty of Management & Social Sciences Department of Management Sciences, Capital University of Science and Technology, Islamabad. [Google Scholar]
  3. American Psychological Association [APA]. (2020a). APA Dictionary of Psychology. Retrieved from https://dictionary.apa.org/aggression   [Google Scholar]
  4. American Psychological Association [APA]. (2020b). Encyclopedia of Psychology. Retrieved from  https://www.apa.org/topics/violence/  [Google Scholar]
  5. Ançel, G., Yuva, E., & Öztuna, D.  G. (2012). Eş-bağımlılık ve işyerinde mobing arasındaki ilişki [The relationship between co-dependency and mobbying/bullying]. Anadolu Psikiyatri Dergisi/Anatolian Journal of Psychiatry. 13(2), 104-109. [Google Scholar]
  6. Andersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. The Academy of Management Review, 24, 452-471. Retrieved from https://www.researchgate.net/publication/228079131 [Google Scholar]
  7. Aquino, K., & Douglas, S. (2003). Identity threat and antisocial behavior in organizations: The moderating effects of individual differences, aggressive modeling, and hierarchical status. Organizational Behavior and Human Decision Processes, 90, 195-208. [Google Scholar]
  8. Ayrancı, E., & Kumral, T. (2020). Effects of perceived workplace incivility on presenteeism perceptions: A research in Turkey. Asian Journal of Social Science and Management Technology, 2(4), 57-67. [Google Scholar]
  9. Baker, M., & Kim, K. K. (2020). Dealing with customer incivility: The effects of managerial support on employee psychological well-being and quality-of-life. International Journal of Hospitality Management, 87, 102503. Retrieved from https://doi.org/10.1016/j.ijhm.2020.102503 [Google Scholar] [Crossref] 
  10. Bollen, K. A. (1989). A new incremental fit index for general structural equation models. Sociological Methods and Research, 17(3), 303-316. [Google Scholar]
  11. Browne, M. W., & Cudeck, R. (1993). Alternative ways of assessing model fit. Sage Focus Editions, 154, 136-136. [Google Scholar]
  12. Büyüköztürk, Ş., Çakmak, E. K., Akgün, Ö. E., Karadeniz, Ş., & Demirel, F. (2008). Bilimsel araştırma yöntemleri [Scientific research methods]. Ankara: Pegem Academy. [Google Scholar]
  13. Byrne, B. M. (2010). Structural equation modeling with AMOS: Basic concepts, applications, and programming (2nd ed.). New York: Taylor and Francis. [Google Scholar]
  14. Caza, B. B., & Cortina, L. M. (2007). From insult to injury: Explaining the impact of incivility. Basic and Applied Social Psychology, 29(4), 335-350. Retrieved from https://doi.org/10.1080/01973530701665108 [Google Scholar] [Crossref] 
  15. Carter, S. L. (1998). Civility: Manners, morals, and the etiquette of democracy. New York: Basic Books.  [Google Scholar]
  16. Cenkseven, F., & Akbaş, T. (2007). Üniversite öğrencilerinde öznel ve psikolojik iyi olmanın yordayıcılarının incelenmesi [Examining the predictors of subjective and psychological well-being in university students], Turkish Psychological Counseling and Guidance Journal, 3(27), 43-65. [Google Scholar]
  17. Cortina, L. M. (2008). Unseen injustice: Incivility as modern day discrimination in organizations. Academy of Management Review, 33, 55-75. Retrieved from https://www.researchgate.net/publication/253003110 [Google Scholar]
  18. Cortina, L. M., Magley, V. J.,Williams, J. H., & Langhout, R. D. (2001). Incivility in the workplace: Incident and impact. Journal of Occupational Health Psychology, 6, 64-80. Retrieved from https://www.researchgate.net/publication/12132343 [Google Scholar]
  19. Cragg, C. A. (2018). Empowering employees to reduce perceptions of workplace incivility. Electronic Thesis and Dissertation Repository. 5490. Retrieved from https://ir.lib.uwo.ca/etd/5490  [Google Scholar]
  20. Cummins, R. A. (1997). Comprehensive Quality of Life Scale - Adult. Manual: Fifth Edition. Melbourne: School of Psychology, Deakin University, (pp. 1-51). (ISBN 0 7300 2804 6). Retrieved from http://acqol.deakin.edu.au/instruments/ComQol_A5.pdf [Google Scholar]
  21. Çebi Karaaslan, K., Çalmaşur, G., & Emre Aysin, M. (2021). Bireylerin yaşam memnuniyetlerini etkileyen faktörlerin incelenmesi [Investigation of the factors affecting life satisfaction of individuals]. Atatürk University Journal of Economics and Administrative Sciences, 35(1), 263-290. Retrieved from https://doi.org/10.16951/atauniiibd.789275  [Google Scholar] [Crossref] 
  22. Çiçek, B., & Çiçek, A.  (2020). İşyeri nezaketsizliğinin yaratıcı çalışan performansı üzerindeki etkisi: lider-üye etkileşiminin aracılık rolü [The effect of workplace incivility on employee creative performance: The mediator role of leader-member exchange]. The Journal of Human and Work, 7(2), 267-282. [Google Scholar]
  23. Çekici, F., Aydın Sünbül, Z., Malkoç, A., Aslan Gördesli, M., & Arslan, R. (2019). The moderating role of authenticity in the relationship between valued living and life satisfaction in undergraduate students. Journal of Education and Training Studies, 7(3), 22-28. Retrieved from https://doi.org/10.11114/jets.v7i3.3890 [Google Scholar] [Crossref] 
  24. Deniz, M. E., Karakuş, Ö., Traş, Z., Eldeleklioğlu, J., Özyeşil, Z., & Hamarta, E. (2013). Parental attitude perceived by university students as predictors of subjective well-being and life satisfaction, Scientific Research, 4(3), 169-173. [Google Scholar]
  25. Diener, E. (1984). Subjective well-being. Psychological Bulletin, 95(3), 542-575. [Google Scholar]
  26. Diener, E. (2019). Happiness: The science of subjective well-being. Retrieved from https://socialsci.libretexts.org/Bookshelves/Psychology/Book%3A_Psychology_(Noba)/Chapter_10%3A_Well_Being/10.2%3A_Happiness%3A_The_Science_of_Subjective_Well-Being  [Google Scholar]
  27. Diener, E. (2000). Subjective well-being: The science of happiness and a proposal for a national index. American Psychologist, 55(1), 34-43. [Google Scholar]
  28. Diener, E., Emmons, R. A., Larsen, R. J., & Griffin, S. (1985) The Satisfaction With Life Scale. Journal of Personality Assessment, 49(1), 71-75. Retrieved from https://www.researchgate.net/publication/7404119  [Google Scholar]
  29. Diener, E., Suh, E. M., Lucas, R. E., & Smith, H. E. (1999). Subjective well-being: Three decades of progress. Psychological Bulletin, 125(2), 276-302. Retrieved from https://www.researchgate.net/publication/232577536 [Google Scholar]
  30. Diener, E., Lucas, R. E., & Oishi, S. (2002). Subjective well-being: The science of happiness and life satisfaction. C. R. Snyder, & S. J. Lopez, (Ed.). Handbook of Positive Psychology (pp. 63-73). New York: Oxford University Press.  [Google Scholar]
  31. Diener, E., Oishi, S., & Lucas, R. E. (2003). Personality, culture, and subjective well-being: Emotional and cognitive evaluations of life. Annual Review of Psychology, 54(1), 403-425. [Google Scholar]
  32. Dilmaç, B., & Özkan, C. (2019). Lise öğrencilerinde öznel mutluluk, suçluluk ve utancın yordayıcısı olarak siber zorbalık [Cyberbullying as a predictor of subjective happiness, guilt, and shame in high school students]. The Journal of Turkish Educational Sciences, 17(1), 195-212. [Google Scholar]
  33. Gupta, A., & Kumari, P. (2020). Incivility: A menace to workplace, K. P. Narwal, V. P. Saini & S. K. Bhaker (Ed.). Collectanea: A Glimpse of Contemporary Business and Management Research (pp. 217-224). New Delhi: Excel Books. [Google Scholar]
  34. Hasta, D., & Güler, E. (2013). Saldırganlık: Kişilerarası ilişki tarzları ve empati açısından bir inceleme [Aggression: An investigation in terms of interpersonal styles and empathy]. Ankara Üniversitesi Sosyal Bilimler Enstitüsü Dergisi [Ankara Universıty Journal Of Social Sciences], 4(1), 64-104. Retrieved from https://doi.org/10.1501/sbeder_0000000051 [Google Scholar] [Crossref] 
  35. He, Y., Walker, J. M., Payne, S. C., & Miner, K. N. (2020). Explaining the negative impact of workplace incivility on work and non‐work outcomes: The roles of negative rumination and organizational support. Stress and Health. Retrieved from https://doi.org/10.1002/smi.2988 [Google Scholar] [Crossref] 
  36. Horzum, M. B., & Ayas, T. (2013). Rehber öğretmenlerin sanal zorbalık fakındalık düzeyinin çeşitli değişkenlere göre incelenmesi [Exploring guidance counselors’ cyber bullying awareness level in terms of various variables].  H. U. Journal of Education, 28(3), 195-205. [Google Scholar]
  37. Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55. [Google Scholar]
  38. Huta, V., & Waterman, A. S. (2014). Eudaimonia and its distinction from hedonia: Developing a classification and terminology for understanding conceptual and operational definitions. Journal of Happiness Studies, 15(6), 1425-1456. [Google Scholar]
  39. Hwang, Y. K., Yoon, D. H., & Lee, C. S. (2020). The dual mediating effects of self-esteem and hope in the relationship between boss’s incivility and life satisfaction. Medico-legal Update, 20(1), 1722-1727. [Google Scholar]
  40. Ilies, R., Yao, J., Curseu, P. L., & Liang, A. X. (2018). Educated and happy: A four-year study explaining the links between education, job fit, and life satisfaction. Applied Psychology: An International Review, 68(1), 150-176. Retrieved from https://doi.org/10.1111/apps.12158 [Google Scholar] [Crossref] 
  41. International Wellbeing Group. (2006). Personal Wellbeing Index-Adult (PWI-A): 4th Edition. Melbourne: Australian Centre on Quality of Life, Deakin University. [Google Scholar]
  42. Jamal, R., & Siddiqui, D. A. (2020). The Effects of workplace incivility on job satisfaction: Mediating role of organizational citizenship behavior, intrinsic and extrinsic motivation, emotional exhaustion, International Journal of Human Resource Studies, 10(2), 56. DOI: 10.5296/ijhrs.v10i2.16389  [Google Scholar]
  43. Jiménez, P., Bregenzer, A., Leiter, M., & Magley, V. (2018). Psychometric properties of the german version of the workplace incivility scale and the instigated workplace incivility scale. Swiss Journal of Psychology, 77(4), 159–172. [Google Scholar]
  44. Karasar, N. (2015). Bilimsel araştırma yöntemi [Scientific research method]. Ankara: Nobel Academic Publishing k. [Google Scholar]
  45. Karim, J., Bibi, Z., Rehman, S., & Khan, M. S. (2015). Emotional ıntelligence and perceived work-related outcomes: Mediating role of workplace incivility victimization. Pakistan Journal of Psychological Research, 30(1), 21-37. [Google Scholar]
  46. Keyes, C. L., Shmotkin, D., & Ryff, C. D. (2002). Optimizing well-being: The empirical encounter of two traditions. Journal of Personality and Social Psychology, 82(6), 1007-1022.  [Google Scholar]
  47. Kline, R. B. (2011). Principles and practice of structural equation modeling. New York: The GuilfordPress. [Google Scholar]
  48. Kundu, S. C., & Tuteja, P. (2020). Workplace bullying: A theoretical examination of causes and consequences, K. P. Narwal, V. P. Saini, & S. K. Bhaker (Ed.). Collectanea: A Glimpse of Contemporary Business and Management Research (pp. 177-186). New Delhi: Excel Books. [Google Scholar]
  49. Lata, M., & Chaudhary, R. (2020). Dark Triad and instigated incivility: The moderating role of workplace spirituality, Personality and Individual Differences, 166, 110090. DOI: 10.1016/j.paid.2020.110090 [Google Scholar]
  50. Lee, J. (2020). The mediating effect of job stress on the relationship between incivility and teacher efficacy of kindergarten teacher. Global Scientific Journal, 8(6), 1663-1687. [Google Scholar]
  51. Leiter, M. P., Laschinger, H. K. S., Day, A., & Oore, D. G. (2011). The impact of civility interventions on employee social behavior, distress, and attitudes. Journal of Applied Psychology, 96(6), 1258-1274. Retrieved from https://www.researchgate.net/publication/51482447 [Google Scholar]
  52. Leiter, M. P., Day, A., Oore, D. G., & Laschinger, H. K. S. (2012). Getting better and staying better: Assessing civility, incivility, distress, and job attitudes one year after a civility intervention. Journal of Occupational Health Psychology, 17(4), 425–434. Retrieved from https://www.researchgate.net/publication/232253271 [Google Scholar]
  53. Lim, S., Cortina, L. M., & Magley, V. J. (2008). Personal and workgroup incivility: Impact on work and health outcomes. Journal of Applied Psychology, 93, 95-107. Retrieved from https://lsa.umich.edu/psych/lilia-cortina-lab/Lim%20Cortina%20%26%20Magley%202008.pdf [Google Scholar]
  54. Liu, W., Chi, S., Friedman, R., & Tsai, M. H. (2009). Explaining incivility in the workplace: The effects of personality and culture. Negotiation and Conflict Management Research, 2(2), 164-184. Retrieved from https://ink.library.smu.edu.sg/soss_research/2048 [Google Scholar]
  55. Malkoç, A. (2011). Öznel iyi oluş müdahale programının üniversite öğrencilerinin öznel iyi oluş düzeylerine etkisi [The effectiveness of subjective well-being intervention program on the subjective well-being levels of undergraduate students]. Doctoral thesis, Marmara Universty, Istanbul, Turkey. [Google Scholar]
  56. Meier, L. L., & Gross, S. (2015). Episodes of incivility between subordinates and supervisors: Examining the role of self-control and time with an interaction-record diary study. Journal of Organizational Behavior, 36, 1096–1113. Retrieved from https://doi.org/10.1002/job.2013 [Google Scholar] [Crossref] 
  57. Miner, K. N., Settles, I. H., Pratt-Hyatt, J. S., & Brady, C. C. (2012). Experiencing incivility in organizations: The buffering effects of emotional and organizational support. Journal of Applied Social Psychology, 42(2), 340-372. [Google Scholar]
  58. Myers, D. G., & Diener, E. (1995). Who is happy? Psychological Science, 6(1), 10-19. [Google Scholar]
  59. Naz, S. (2015). Relationship of life satisfaction and job satisfaction among Pakistani army soldiers. Journal of Business Research-Türk, 7(1), 7-25. [Google Scholar]
  60. Nicholson, T., & Griffin, B. (2015). Here today but not gone tomorrow: Incivility affects after-work and next-day recovery. Journal of Occupational Health Psychology, 20(2), 218-225. Retrieved from https://www.researchgate.net/publication/268450078 [Google Scholar]
  61. Osatuke, K., Moore, S. C., Ward, C., Dyrenforth, S. R., & Belton, L. (2009). Civility, respect, engagement in the workforce (CREW): Nationwide organization development intervention at Veterans Health Administration. The Journal of Applied Behavioral Science, 45(3), 384–410. [Google Scholar]
  62. Özdevecioğlu, M., Can, Y., & Akın, M. (2013). Organizasyonlarda pozitif ve negatif duygusallık ile bireysel ve örgütsel saldırganlık arasındaki ilişkiler: Fiziksel aktivitelere katılımın rolü [The relationships between positive-negative affectivity and ındividualorganizational level aggressiveness: The role of physical activity]. İşletme Araştırmaları Dergisi - Journal of Business Research, 5(2), 159-172. [Google Scholar]
  63. Pearson, C. M., Andersson, L. M., & Porath, C. L. (2000). Assessing and attacking workplace incivility. Organizational Dynamics, 29, 123-138. Retrieved from https://www.researchgate.net/publication/228079608 [Google Scholar]
  64. Pearson, C. M., & Porath, C. L. (2005). On the nature, consequences and remedies of workplace incivility: No time for “nice”? Think again. Academy of Management Executive, 19(1), 7-12. Retrieved from https://www.researchgate.net/publication/228079638 [Google Scholar]
  65. Porath, C. L., & Pearson, C. M. (2010). The cost of bad behavior. Organizational Dynamics, 39, 64-71. Retrieved from https://doi.org/10.1016/j.orgdyn.2009.10.006 [Google Scholar] [Crossref] 
  66. Reio, T. G., & Sanders-Reio, J. (2011). Thinking about workplace engagement: Does supervisor and coworker incivility really matter? Advances in Developing Human Resources, 13(4), 462-478. Retrieved from https://doi.org/10.1177/1523422311430784  [Google Scholar] [Crossref] 
  67. Rode, J. C. (2004). Job satisfaction and life satisfaction revisited: A longitudinal test of an integrated model. Human Relations, 57(9), 1205–1230. Retrieved from https://www.researchgate.net/publication/228079601 [Google Scholar]
  68. Sağlam, M. (2020).  Sağlık evi ebelerinin öznel iyi oluş düzeylerinin incelenmesi [Study on Subjective Well-Being for Midwives of Health Care Center]. Global Media Journal TR Edition, 10(20), 436-452. [Google Scholar]
  69. Schilpzand, P., De Pater I. E., & Erez, A. (2016). Workplace incivility: A review of the literature and agenda for future research. Journal of Organizational Behavior, 37, 57-88. Retrieved from https://doi.org/10.1002/job.1976 [Google Scholar] [Crossref] 
  70. Schumacker, R. E., & Lomax, R. G. (2004). A beginner’s guide to structural equation modelling. London: Lawrence Erlbaum Associates, Publishers. [Google Scholar]
  71. Solmuş, T. (2005). İş yaşamında travmalar: Cinsel taciz ve duygusal zorbalık/taciz (Mobbing) [Traumas in the worklife: Sexual harassment and mobbing]. İş, Güç Endüstri İlişkileri ve İnsan Kaynakları Dergisi [Is-Guc, The Journal of Industrial Relations & Human Resources], 7(2), 1-14. Retrieved from http://www.isguc.org/?p=article&id=245&cilt=7&sayi=2&yil=2005 [Google Scholar]
  72. Sousa, L., & Lyubomirsky, S. (2001). Life satisfaction. In J. Worell (Ed.), Encylopedia of women and gender: Sex similarities and differences and the impact of society on gender (Vol. 2, pp. 667-676). San Diego, CA: Academic Press. [Google Scholar]
  73. Suh, E., Diener, E., & Fujita, F. (1996). Events and subjective weil-Being: Only recent events matter. Journal of Personality and Social Psychology, 70(5), 1091-1102. [Google Scholar]
  74. Stones, M. J., & Kozma, A. (1986). “Happy are they who are happy…” a test between two causal models of relationships between happiness and its correlates, Experimental Aging Research, 12(1), 23-29. [Google Scholar]
  75. Şencan, H. (2005). Sosyal ve davranışsal ölçümlerde güvenirlik ve geçerlilik [Social and behavioral measures of reliability and validity]. Ankara: Seckin Publishing.  [Google Scholar]
  76. Şimşek, E. (2011). Örgütsel iletişim ve kişilik özelliklerinin yaşam doyumuna etkileri [The effects of organizational communication and personality traits on life satisfaction]. Doctoral thesis, Anadolu University, Eskisehir, Turkey.  [Google Scholar]
  77. Tanaka, J. S., & Huba, G. J. (1985). A fit index for covariance structure models under arbitrary GLS estimation. British Journal of Mathematical and Statistical Psychology, 38(2), 197-201. [Google Scholar]
  78. Tavşancıl, E. (2006). Tutumların ölçülmesi ve SPSS ile veri analizi [Attitudes measurement and data analysis with SPSS] (3rd ed.). Ankara: Nobel Publications. [Google Scholar]
  79. Tortumlu, M., & Taş, M. A. (2020). İşyeri kabalığı ve mutluluk ilişkisinde iş yaşamında yalnızlığın düzenleyici etkisi [The moderating effect of loneliness at workplace in the relationship between workplace incivility and happiness]. Selcuk University Social Sciences Vocational School Journal, 23(29), 706-719. [Google Scholar]
  80. Turkish Language Association. (2011). Türkçe Sözlük [Turkish Dictionary]. Ankara: Turkish Language Association. [Google Scholar]
  81. Tuzgöl Dost, M. (2005a). Öznel iyi oluş ölçeği’nin geliştirilmesi: Geçerlik güvenirlik çalışması [Development of subjective well-being scale: Validity and reliability study]. Türk Psikolojik Danışma ve Rehberlik Dergisi [Turkish Psychological Counseling and Guidance Journal], 3(23), 103-110. [Google Scholar]
  82. Tuzgöl Dost, M. (2005b). Ruh sağlığı ve öznel iyi oluş [Mental health and subjective well-being]. Egitim Arastirmalari-Eurasian Journal Of Educational Research, 20, 223-231. [Google Scholar]
  83. Tülek, N. (2011). Evli bireylerin öznel iyi olma düzeylerinin yordanması [Predicting of married individuals‟ subjective well-being levels]. Unpublished master dissertation. İzmir/Turkey: Ege University.  [Google Scholar]
  84. Uysal, B., Ekici, M. A., Önal, A. C., & Kulakoğlu, E. (2019). Psikolojik yıldırma (Mobing) ve çalışan motivasyonu arasındaki ilişkinin incelenmesi [Investigating the relationship between mobbing and employee motivation]. Business & Management Studies: An International Journal - BMIJ, 7(1), 280-307. Retrieved from  https://www.bmij.org/index.php/1/article/view/1066/1013 [Google Scholar]
  85. Uzbaş, A. (2009). Okul psikolojik danışmanlarının okulda saldırganlık ve şiddete yönelik görüşlerinin değerlendirilmesi [The evaluation of school counselors’ opinions about school violence and aggression]. Mehmet Akif Ersoy University Journal of Education Faculty, 9(18), 90-110. [Google Scholar]
  86. Wang, C.-H., & Chen, H.-T. (2020). Relationships among workplace incivility, work engagement and job performance. Journal of Hospitality and Tourism Insights, 3(4), 415-429. Retrieved from https://doi.org/10.1108/JHTI-09-2019-0105 [Google Scholar] [Crossref] 
  87. Withrow, S. (2014). Incidence and attributions of uncivil events: Should they be studied separately? A. Dissertation Doctor. The Graduate College of Bowling Green State University. [Google Scholar]
  88. Yenilmez, Y., & Seferoğlu, S. S. (2013). Sanal zorbalık ve öğretmenlerin farkındalık durumlarına bir bakış [An Overview of Teachers’ Awareness on Cyberbullying]. Education and Science, 38(169), 420-432. [Google Scholar]
  89. Yildirim, A., Unal, A., & Surucu, A. (2013). Incivil behaviours at school: Scale development. International Journal of Academic Research Part B, 5(3), 152-156. Retrieved from https://www.researchgate.net/publication/272877482 [Google Scholar]